faq

nourishgenie.com is a self-contained, inclusive space designed to help you reach any health goal to include weight loss, muscle gain and diabetic support. Together with Pooja and the Nourish Genie's system of apps, emails, texts and reminders, we will be there to support you through this process. 

After you send us your blood reports, your meal plan and start-up kit will be delivered straight to your personal dashboard on the site. We will then be sending you links to videos, which not only include step-by-step instructions on how to follow the programme but we'll also bung in motivational tips to get you on track and help you stay there. You will also get menu ideas and tips on eating out to help you stay true to your goal.

Additionally, by filling the daily food diary and activity sheet as well as noting your water intake, the Nourish Genie will send you reminders in case you are not following the programme as well as you should. The Nourish Genie will also help you identify nutritional bottlenecks and will suggest how best to tackle them. Even if you want to omit filling up your diary, you will be consistently reminded to send information and note your progress. Help us help you by being both honest and participative.

If you stumble, we will be here to pick you up. If you have doubts, we will be here to answer them. Even if you want to vent and let it all out, we have designed forums to help you gain inspiration from others like you going through the same journey you are.  Through these tools, we will ensure that you will have everything you need to drop-kick your health demons once and for all. 

Welcome to nourishgenie.com and to what we hope will be one of the best decisions you have ever made. 

Download the Nourish Genie app (Android/iOS) and carry the Nourish Genie with you wherever you go. This sophisticated little helper will be one of the best tools you could ever have by your side to achieve your weight loss and health goals. The app will:
- Enable you to input your meal plan for the month to ensure customized tracking
- Be the food diary you carry in your pocket so that you can track your food intake for the day as often as you like
- Alert you to how much of your food quota you have left in the day
- Track how much water you need to drink for the day 
- Track your activity in the number of minutes exercised
- Upload your blood reports and view our healthy Eating Out guide

One of the best parts of the app is that it will remind you if you are going off track with the help of alerts, just like the Nourish Genie does when you fill in your online diary on nourishgenie.com. All you have to do is download it for FREE on your mobile NOW to successfully start the journey to a healthier you.  The Nourish Genie app.

The Genie in your pocket.

Yes. Pump iron of a different kind as you use the power of food to build your way to a muscular you. Muscle development cannot effectively occur without smart eating and, to that end, The Nourish Muscle Gain Programme has been created for bulking you up without bringing you down.

For sure! Depending on your health goals, take a look at the following programmes that the Nourish team has mapped out for you:
The Nourish Diabetes Management Programme
Did you know that diabetics can eat rice AND mangoes apart from so many things they thought were banned? The Nourish Diabetes Genie Programme separates fact from fiction, enabling you manage your condition while increasing your appetite for life.
The Nourish Medical Adjunct Programme
Medical conditions requiring more protracted treatment like cancer, multiple sclerosis, muscle fibrosis, irritable bowel syndrome, Crohn's disease or cardio vascular disease, among others, do also need good nutrition as an adjunct therapy. The right meal plans can help ease side effects of certain medications (like acidity or heartburn), stabilise blood sugar levels and even, for certain cardio vascular conditions, reverse the condition altogether, obviating the need for medication. Subscribe to Nourish's Medical Adjunct Programme and take an active part in healing yourself.

Sometimes, it may be even better. Clients that are following Pooja's programme online have to fill in diaries and track their progress through nourishgenie.com or the Nourish Genie app. This opens up the client to an exhaustive system of online support to include reminders, apps, support groups; resources only made available to online subscribers. 

No problem. Just mention that when you complete your details on Your Nourish Selfie and only customized, strictly vegetarian meal plans will be designed for you.

No problem. Just mention that when you complete your details on Your Nourish Selfie and that will be taken into account when your meal plan is being designed. Do be as specific about your allergies as you can.

You can pay by credit card, debit card, cash, cheque or even via netbanking.

Nope. Sorry. Prices are fixed.

Weight loss is the result of many factors in play. When you lose weight, it means that you are eating right, eating carefully, exercising regularly and have no genetic or medical roadblock that is preventing you from dropping those kilos. Depending on the client's lifestyle and diligence in following Nourish's programmes, the results could be quick or take time.

If there's anything you'd like to ask her, you can get in touch by directly messaging her via your dashboard on nourishgenie.com. She will also be available every 20 days during the Open House session a live video chat with Pooja designed to quickly clear myths and answer queries.

Yes, you can. In this exciting new feature, nourishgenie.com provides you with the ability to find out the nutritive values of all your favorite foods. Just click on the tab How Healthy Is Your Food? On the nourishgenie.com home page.

If you think that ice creams, desserts and fried foods are things that will never, ever cross your lips again, relax because you can still have your cake and eat it too. All our weight loss plans with the exception of the one-month subscription will also teach you how to maintain your new weight, helping you intelligently combine pastries with pasta and cheese with chapatis. With the right care, you can maintain the weight you have lost, striking the right balance between indulgence and healthy eating.
 

Consider your busy schedule as something positive it will leave you less time for mindless munching and binge eating. With just a little bit of organization, you can carry packed food from home thereby pre-empting straying from your meal plan, keeping your food demons at bay. Additionally, our videos on lifestyle behavior modification will further help you effectively lose weight, keeping your busy schedule in mind.

At Nourish, we believe in the immense power of food. Meal plans are customised with care, not only keeping your goals in mind but also ensuring that all food and nutritional groups are adequately represented on your plate. Pooja's systematic, scientific approach is based on your blood reports your inner workings and is done to plug any nutritional gaps that you may have. It doesn't matter what your goal is, the meal plans prescribed for you will be designed to elevate your overall health profile, not depress it.

Video Genie - about 25 working days from the date of payment.
Video Genie Express - in 5 working days from the date of payment.

You can have a one on one video session with Pooja using any of the following devices and services -

• Facetime from your apple device
• Whatsapp Video chat from your phone

You’ll meet the same nourishment genie, Pooja on Video Genie and Video Genie Express, the only difference being she’ll fly quicker to your screen in the Express sessions. You can jump the waiting period of 25 working days and schedule an appointment in the next 5 working days with Video Genie Express.
The detailed differences between all plans can be found here - ( please insert link to the page with the table )

You’ll consult with the same nourishment genie, Pooja on Nourish Genie Basic or either of the Video Genie plans but you’ll actually see her and talk to her via video on the Video plans.
The detailed differences between all plans can be found here - ( please insert link to the page with the table )

No. We’ve found it’s best to keep the session a tete a tete, a private conversation between you and Pooja so there are no distractions and no problems discussing any private health issues. Pooja will conduct your online session after thoroughly going through your medical history and it’s best to utilise the 20 or 10 minute window to discuss your personal health goals.

No. Pooja will not be able to give you a diet plan without examining your medical reports, hence the point of the consultation will be lost without it. As a rule, for your benefit, we do not conduct any video sessions for new clients without examining their medical history.
If you have re-registered and Pooja’s team has explicitly informed you that Pooja has asked for no new medical tests. In that case the appointment can be scheduled at Pooja’s discretion. In such cases we recommend calling or writing to our team before making the payment.

We do not allow cancellations for any of the subscription plans. However, in case of an emergency, you may postpone your scheduled Video Genie appointment with Pooja with an advance notice of 48 hours.

If you are upgrading from Nourish Genie basic to Video Genie/ Video Genie Express or from Video Genie to Video Genie Express - you can pay the difference and switch. However, if you want to shift from Video Genie/ Video Genie Express to Nourish Genie Basic or Video Genie Express to Video Genie, we will not be able to process a refund currently to enable the shift.
Please call our team at 022-62722000 or email hello@nourishgenie.com for further clarity.

Yes. Suppose you chose the Nourish Weight Loss Programme while making the payment but later thought PCOD or diabetes for instance better suits your needs. You can get in touch with our team anytime and change the plan, at no extra cost. Call 022-62722000 or email hello@nourishgenie.com

The more recent the better for an up to date understanding of your current medical profile. We do not accept reports of tests done more than 3 months ago ( from the date of your appointment / start of subscription ).